Absolute. Atomic. Autonomous.

Atomiq gives your business an SI employee: a worker powered by Super Intelligence that answers your customers' messages on your social channels, in their language, from your own products and prices. It takes their orders, records them in your dashboard, and hands the conversation to you when a person is needed.

It answers your customers' questions about your products, services, prices, delivery and opening hours. It takes the order inside the chat — the items, the name, the phone number and the address — records it for you, and you are notified. If a customer leaves an order unfinished it can follow up once, when you switch that on. And what it cannot answer from your information it does not make up: it takes the customer's request and contact details for your team.

Customers write at all hours, and the business that answers first is usually the one that keeps the sale. An SI employee answers straight away, day and night, so a question about a price or about stock is not left waiting until someone is free. Your team keeps its time for the conversations that really need a person.

No. An automatic reply sends the same sentence to everyone; an SI employee reads what the customer actually wrote and answers it from your catalogue and your business information. And Atomiq is more than the chat: every order goes into your order log, every customer who orders gets a contact card, and your catalogue, coupons, statistics, Google Sheets link and team seats sit in one dashboard.

It was built in Iraq for the way Iraqi businesses actually sell: in the chat. Your employee can speak everyday Iraqi Arabic — in your region's voice if you want — and answers in Kurdish and English too. Delivery is priced for your own province and for the rest of Iraq, and you pay your subscription in Iraqi dinar.

You stay in charge. It answers only from what you gave it, and when it does not know it does not guess. Before it speaks to a single customer you can chat with it yourself in the test window; after that you can give it working hours, pause it, or take over any conversation. Think of it as the fast first reply, not a replacement for you.

No. It is for any business whose customers order or ask by message — small, medium or large: a single page, a clinic, a chain of branches, or an agency running pages for its clients. The simplest way to know is to try it: the free plan needs no card, and the test window shows you how your employee answers from your own catalogue before it talks to anyone.

In the messages of your Facebook Page, in your Instagram direct messages, and on your WhatsApp Business number. On Facebook and Instagram it can also answer comments under your posts, once you switch that on. One employee can serve more than one channel; how many channels you connect depends on your plan.

A Facebook Page that you manage as an admin, or an Instagram professional account (Business or Creator) — Instagram can be connected with or without a Facebook Page. For WhatsApp you need a WhatsApp Business account with a phone number added at Meta. You do not need a website or an online store: your employee works inside the chats you already have.

Create your account, add a catalogue of your products or services and an order log, create your SI employee, then connect a channel to it — that is the whole path, and the dashboard walks you through it step by step. How long it takes depends mostly on your catalogue: a few products are quick to type or import, while a large catalogue needs more time before your employee has learned all of it.

No. Connecting Facebook or Instagram is signing in on Meta's own screen and choosing your page — no code, no settings to copy. Everything else is forms you fill in about your business. Inside the dashboard you will find video tutorials, help articles and a built-in assistant that answers your questions about using Atomiq.

No. Atomiq passed Meta's App Review and Business Verification, and your page connects through the official Meta API. There's no password sharing and no gray-market automation involved.

It reads the messages your customers send to the page or number you connect and replies to them; on Facebook and Instagram it also replies to comments, only where you have switched that on. You grant this on Meta's own permission screen — Atomiq never asks for your password — and you can remove a connection from the Connections page of your dashboard whenever you like.

Yes, around the clock, unless you set working hours for it. And no: your SI employee runs on Atomiq's servers, not on your device, so messages are answered while your phone is off and your shop is closed. You only need the dashboard when you want to follow up or step in.

Yes. Google Sheets works on every plan: link a sheet to a catalogue to keep your products in step with it, or to an order log so that every new order is written into the sheet. For developers there is an orders API and signed order webhooks on the top plan, and on paid plans you can connect your own assistant to your workspace through MCP. The pricing section shows which plan includes API access.

Yes. Atomiq replies in natural Iraqi Arabic — the way your customers actually talk, not stiff formal Arabic. It also handles Kurdish and English, matching whatever language the customer writes in.

Your employee answers each customer in the language they write in — Arabic, Kurdish or English — and understands Arabic in its dialects, Iraqi above all, even typed in Latin letters. How it speaks Arabic is your choice: switch on "Enhanced Arabic dialect" and pick Iraqi, in your region's voice if you like; it never guesses a customer's accent or imitates it. The dashboard itself is available in Arabic, Kurdish and English.

From what you give it, and nothing else: your catalogue of products and services with their prices, your business information — opening hours, location, delivery, policies — your instructions in your own words, and the training notes and files you add (Excel, CSV, JSON or PDF). It is built not to quote a price that is not in your catalogue: the prices in a reply are checked against it before the reply is sent.

It doesn't invent one. When Atomiq is unsure, it asks a clarifying question or hands the conversation to you, and you get notified. Customers get real answers or a real human — not guesses.

You name it and set its personality and tone, write its instructions in your own words, choose its Arabic dialect, and decide on which channels it replies. You can give it working days and hours, switch selling suggestions on or off, and edit the message it sends when a staff member takes over. And you can pause it at any moment.

Yes. A customer's voice note is turned into text and answered like any other message. When a customer sends a photo, your employee works out what is in it — including any text in the picture — and looks for the closest match in your catalogue; you can switch photo understanding off for any employee. It does not open videos or files, and one sent on its own gets no reply.

Yes, on plans that include more than one — the pricing section shows how many each plan allows. Each employee has its own catalogue, order log, channels, personality and working hours, so you can keep one for each brand, branch or page. A single page or number is answered by one employee only.

Yes, on Facebook and Instagram. Replies to comments stay off until you switch them on for a channel, and each comment your employee answers counts as one action, like a message. It does not take an order in public: a customer who wants to buy is invited to continue in a private message. Keyword rules that answer a comment and send the commenter a private message are part of the paid plans.

It does a salesperson's work in the chat: it answers on price and availability from your catalogue, lists what you have, sends a product's photo on Messenger and Instagram, and applies the coupon codes you created. Switch on selling suggestions and it offers an alternative or one add-on from your catalogue. It does not bargain or invent a discount — the prices are yours to set.

Yes. In the conversation it confirms what the customer wants and takes their name, phone number and delivery address, works out the delivery fee from your settings — one price for your own province, one for the rest of Iraq — then records the order in your order log, and you are notified. On Messenger and Instagram the customer receives an invoice for the order. A request to book one of your services is recorded the same way, in your order log.

The way they pay you today — on delivery, for example. Atomiq records the order; it does not collect your customers' money and takes no commission on your sales. If a customer asks how to pay, your employee answers from the payment instructions you wrote in your business information.

Yes. Upload an Excel or CSV file as it is, with no template: you match your columns to Atomiq's on the next screen. Or link a Google Sheet to the catalogue so that it stays connected and your edits in the sheet come back into Atomiq. How many products and services you can keep depends on your plan.

Yes. Conversations are kept in your inbox, and a customer who orders or leaves a phone number gets a contact card: name, phone, addresses, their orders and what they have spent, with your own notes and tags. You can search your customers, export the ones you select as a file, and block a customer from ordering.

Yes, on Messenger and Instagram, to the people who are in conversation with you now: Meta allows a promotional message only to someone who wrote to your business within the last 24 hours, so earlier customers do not receive it. Every broadcast ends with a line telling the customer how to stop them, and a customer who replies STOP is left out of your broadcasts from then on.

Your employee tells the customer it is passing the chat to a staff member, stops replying in that conversation, and you get a notification. The conversation waits for you in the inbox with everything that was said. When you are done, press "Back to Employee" — or let it return on its own after the quiet period you set.

Yes, anytime. Every conversation shows up in your unified inbox, and you can jump in whenever you want. The moment you do, the SI stands down and lets you lead.

Meta lets a business reply for 24 hours after the customer's last message. Once that window has closed, neither your SI employee nor you can send that customer a message through Atomiq until they write to you again. This is why the inbox warns you when a conversation's window is about to close.

Yes. As the owner you invite team members and choose a role for each: an admin works across employees, catalogues, orders and the inbox, an order manager sees orders only, and the subscription and billing stay with the owner. The number of team seats depends on your plan.

There is a free plan that stays free — no card and no time limit — and paid plans above it. A larger plan raises your monthly actions and the number of channels, SI employees, catalogues and team seats, and adds more detailed statistics. If none of them fits, contact us and we will arrange a plan for your business. Current prices and what each plan includes are in the pricing section.

One action is one message the SI employee handles for you. Every plan includes a monthly amount of actions, and the free Quark plan includes 250 per month.

Your SI employee stops replying until the new month and you are notified. Your customers' messages still arrive in your inbox and you can answer them yourself — only the messages your SI employee handles use actions, never your own replies. Nothing is charged automatically: you upgrade your plan, or wait for the new month. Your dashboard shows how many actions you have used.

Pay online in Iraqi dinar through secure Wayl hosted checkout, or contact us to arrange manual payment. The free Quark plan needs no card at all — connect your page and start.

Payment is in Iraqi dinar, and the methods we accept are shown under the plan cards in the pricing section: Visa, Mastercard, Qi Card, ZainCash and Wayl. Your plan is activated by itself as soon as the payment provider confirms the payment to us; if it has not updated within a few minutes, contact us and we will check it. A manual payment is activated when our team records it.

Yes. An upgrade takes effect as soon as you pay: your limits rise at once and a new month starts from that day. A move to a smaller plan — including back to the free one — takes effect at the end of the period you have paid for, and you can cancel it before then. Nothing you added is deleted: employees beyond the smaller plan's allowance are paused, and you cannot add more until you are back within its limits.

No. You pay the price of your plan and nothing else: no set-up fee, no commission on your orders and no charge for extra messages — when a month's actions run out, your employee pauses instead of billing you more. Renewal is not automatic either: nothing is charged unless you choose to pay.

Yes. There is no contract, no notice period and no cancellation fee. You can pause your SI employee at any time, and because renewal is never automatic, nothing is charged unless you choose it. To end a paid plan, choose the free plan before your period is over: the change takes effect when the time you paid for runs out.

Payments are billed in advance and are generally non-refundable unless required by law — that is what our Terms of Service say. This is what the free plan is for: try Atomiq on it first, with no card and no time limit, and pay only when you are sure.

You are reminded before your plan ends. When it ends, your SI employee stops replying — customers' messages still arrive in your inbox — and you have a short grace period to renew. After that the dashboard is locked, apart from your connections and account settings, until you renew or move to a smaller plan. Nothing is deleted: renewing restores everything at once.

Your customers are yours: Atomiq stores and processes their data on your instructions, does not sell or rent it, and never shares one business's customers with another — in the database, each business's data is fenced off from every other account. Data is encrypted in transit and at rest. To write a reply, the customer's message and your catalogue are processed by the SI services named in our Privacy Policy, under terms that forbid using them to train their general models.

Yes. You can download a copy of your account data and delete your account yourself from your settings. Deleting it permanently removes your workspace and your business data — your SI employees, conversations, customers, products and orders. As our Privacy Policy explains, what the law requires us to keep is the record of the payments you made to Atomiq. You can also delete a single conversation from the inbox.

Before you sign up, use the link under these questions and someone from our team will get back to you. Once you have an account, help is inside the dashboard on every plan: video tutorials, help articles, a built-in assistant for questions about using Atomiq, and support tickets answered by our team. The pricing section shows which plans add priority support.